Learn how to more effectively manage conflict

The Thomas-Kilmann Conflict Mode Instrument (TKI) a psychometrically sound and thoroughly researched instrument which will allow you to explore patterns in your conflict handling style.

You explore instances when one conflict behavior is productive and when choosing an alternative style would be more effective. The TKI will assist you in understanding the benefits as well as the costs of your particular conflict-handling style, and offer concrete suggestions for considering alternative approaches.

The assessment will show how you use the five TKI conflict handling modes:

• Competing: Low Cooperativeness and high assertiveness. The goal is "to win."
• Collaborating: High cooperativeness and high assertiveness. The goal is "to find a win-win solution."
• Compromising: Moderate cooperativeness and moderate assertiveness. The goal is "to find a middle ground."
• Avoiding: Low cooperativeness and low assertiveness. The goal is "to delay."
• Accommodating: High cooperativeness and low assertiveness and. The goal is "to yield."

In completing the TKI you will receive a detailed and personalised 11 page report with graphical presentation to assist in ease of understanding.

Assessment suitability and details:

Age:13 and up

Reading Level:7th grade

Time:10 min

Items:30

Report: 10 pages.